Diligence Solutions Inc

Business Consultants

About Us

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Business Reviews

  • Operational reviews
  • Observations & Shoppings
  • Remote Site Visits & Reviews
  • Mortgage Servicing Audits


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Technical Writing

  • Procedure Reviews
  • Process Mapping
  • Policy & Procedures 
  • Technical Writing - policies, job aids etc.

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Business Assistance

  • Compliance Resource
  • Regulatory Review 
  • Training
  • Risk Assessment

Who We Are

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Jeanne DeLormier, Principal Owner / Consultant

Jeanne started out as a teacher but then joined Bank of America's sales management program - and never looked back.  She has worked as a licensed Mortgage Loan Officer and a DE Underwriter.  She managed Loan Centers for Chase in Cleveland and Aurora (aka Lehman Bros, remember them?) in Ft. Lauderdale, as well as managing Wholesale & Servicing Operations, Website, Compliance, Underwriting and Quality Control for several other companies.